Satisfaction Guarantee & Refund Policy
Our Satisfaction Guarantee
At Chefmom Market, we stand behind every product we create. If you're not completely satisfied with your purchase, we want to make it right.
Digital Download Policy
Because our products are instant digital downloads, all sales are final once the file has been delivered. However, we truly want you to love what you purchased.
If you experience any of the following, please reach out to us:
- You did not receive your download link
- The file is corrupted or won't open
- You received the wrong product
We will resolve any technical issues promptly and make sure you get access to your purchase.
Satisfaction Promise
If you feel the product did not deliver on what was described, contact us within 7 days of purchase and we'll do our best to make it right — whether that's a replacement, a store credit, or a refund at our discretion.
Contact Us
Have a question or concern? We'd love to hear from you.
📧 Reach us through our Contact page and we'll get back to you within 1–2 business days.
Thank you for supporting Chefmom Market. Your trust means everything to us! 🧡